Create a Family Information Service Directory account
You can create an account if you are:
- a non-childcare provider of local services, activities or events
- a professional or organisation who works with families, children, and young people
- a school or education provider
Registering for a community user account will allow you to add and update your service listings.
Organisations or service providers can create records that will appear in our directory and may be promoted to families using our digital channels.
As a registered user, you are responsible for managing your details to ensure your information is up to date.
Complete the registration process and activate your account by clicking on the link you will receive by email after submitting your registration request. Please check your spam folder in case it is not received.
You can read our:
Get help creating your account
If you need help creating your account, please get in touch at:
- [email protected] or
- call us on 01296 382246.
A step-by-step video guide is also available to show the steps to register for the directory and how to create directory records.
Additional account users
If you want more than one user to manage your organisation and services, contact [email protected]
It is your responsibility to ensure all your organisation's account users stay accurate and up to date.
Ofsted registered childcare providers
If you are a newly Ofsted-registered childcare provider, the Early Years and Childcare team will notify you of your account details once Ofsted has confirmed your registration.
The Department for Education (DfE) has a voluntary code of safeguarding practice for out-of-school settings (OOSS).
The non-statutory code of practice is intended to support providers of OOSS. It covers advice on what policies and procedures providers should have in place for health and safety, safeguarding and child protection, staff suitability, and governance.
Safeguarding guidance for providers or volunteers organising community activities, after-school clubs and tuition.
All staff and volunteers working with children should be aware of the different risks and safeguarding issues that can exist within out-of-school-settings.
Do you need help
If you need help, please follow our step-by-step instructional video guide on how to create an account.
The Buckinghamshire Family Information Service is a free service provided by Buckinghamshire Council. Our purpose is to provide information, advice, and support to parents and prospective parents, carers, families, and young people in Buckinghamshire.
The Buckinghamshire Family Information Service does not endorse any provider or service listed in our directory.
We recommend that you make your own checks before using any services listed to determine if they are up to date and appropriate.