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Accessing your Buckinghamshire Council services

If you have an issue accessing your Buckinghamshire Council account, please use their contact us form. We are unable to assist.

Sign in to your Family Information Service directory account

Your account allows you to securely add and update your details.

Any changes or new records will be processed by the Buckinghamshire Family Information Service (FIS) team within 5 working days before appearing live on the website (if relevant to your account).

Sign in to your account

If you don't have an account

You will need to register for an account.

Once you have completed the registration, you will receive a verification email. Please check your spam or junk folder if you don’t see this message in your inbox. By clicking on the verification link, you will be taken back to the Family Information Service home page, where you can sign in.

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How to reset your password

To reset your password, we need to send you an email.

Reset your password

If you have any other problems logging in, contact us for help.

[email protected]

01296 382 246