Public and customer disclaimer

The Buckinghamshire Family Information Service (BFIS) website and directory provide information about services, organisations, activities, support groups, and childcare available to children, young people and families in Buckinghamshire and, where relevant, neighbouring areas.

The directory includes information about:

• Ofsted-registered childcare providers
• family support services
• Family Hubs and community-based support
• services for children and young people
• SEND support, services and activities
• local organisations, groups and charities
• activities, events and opportunities for families

We make every reasonable effort to ensure the information on this website is accurate and up to date. However, we cannot guarantee that all information will always be complete, accurate, or current.

Before using any service, organisation, activity, or childcare provider listed on this website or directory, you should satisfy yourself that it is suitable for your family's circumstances and meets your child's needs.

Before using a service, organisation, activity or childcare provider listed on this website or directory, you should make sure it is suitable for your needs and those of your child.

We recommend that you check:

• whether the provider is registered, accredited or regulated, where applicable
• any costs and what is included
• the provider's safeguarding arrangements and recruitment checks
• whether there is a complaints procedure
• whether the service is accessible and suitable for your needs
• any terms and conditions before agreeing to use the service

You should contact providers directly to confirm key information, such as availability, opening times, costs and eligibility, as these may change.

Guidance for parents and carers to help them choose out-of-school settings for their children.

This website includes links to external websites owned and managed by other organisations.

These links are provided for information only. Buckinghamshire Council does not control or endorse the content of external websites and is not responsible for their content, availability or security.

Buckinghamshire Council accepts no responsibility for any loss, damage or inconvenience resulting from:

• the use of information published on this website or directory
• reliance on information provided by third parties
• the use of services, organisations or childcare providers listed on this website
• the use of external websites linked from this website

Nothing in this statement excludes or limits liability where this would be unlawful.

Buckinghamshire Council reserves the right to refuse, amend or remove any listing or content published on this website or directory.

We may do this where information:

• is inaccurate, misleading or out of date
• is not appropriate for the website or directory
• may present a safeguarding risk
• breaches legislation, council policies or relevant guidance

Some users may choose to use third-party translation services, browser-based translation tools or accessibility tools to access information on this website.

Buckinghamshire Council does not control or endorse these tools and cannot guarantee the accuracy, completeness or effectiveness of any content translated, interpreted or presented using them.

Buckinghamshire Council accepts no responsibility for any loss, misunderstanding or inconvenience arising from the use of third-party translation or accessibility tools. If there is any difference between information displayed through these tools and the original website content, the original English-language version will take precedence.

• BFIS = Buckinghamshire Family Information Service
• Buckinghamshire Council = The Council
• SEND = Special Educational Needs and Disabilities
• Local = Buckinghamshire and neighbouring areas

These terms may be used throughout the website and directory.

This disclaimer was last reviewed on 22 October 2026.