How to use the Family Information Service online directory

• Search results with text are weighted highly to match record titles. Some weighting is given to the description in the record.
• Use quotes to search for a specific keyword or phrase, this will filter out common words. For example, you could search, "SEND".
• Use quotation marks to group words together. This will tell the search to focus on these words. For example, "SEND" "Swimming".

• When using a location search try to use a specific area or postcode where possible. This will give the most accurate location for the search results.
• The directory will show all results within a 5-mile radius of that location.

Where a text and location search are both used the directory will:

• Only show results within 5 miles of the location
• Filter records to show those that match the text search
• Order the records in distance from the location used from closest to furthest

• Categories can be used to help you filter down the results and find the most relevant organisations.
• If you select multiple categories will show all results that have either of the categories tagged to it.
• The same as the above will apply to the SEND needs.

• You can filter records by age. You can enter an age range and the directory will show records that have been tagged to being suitable for that age.
• To find a specific age you can add this age into both fields (minimum and maximum).
• Records with no age tagged to them will show in all results.

• Selecting multiple days will show results that are open on either of those days, not both.

• Use one of the pre-selected filters to show records with events running today, tomorrow, in the next 7 or 30 days.
• For other date periods you can fill your own dates in the 'From' and 'To' fields.
  • Records that sit within your date range will show.
  • Records that's overlap the date range entered will also show.