Family Information Service

Guidance, processes, and training

Use our guidance, processes, and training to help support you, a child, or a family.

Early help training

The training programme covers a wide range of topics that support delivery to address prevalent local needs, including SEND, mental health, parenting and safeguarding as well as courses to enhance skills and practitioner confidence.

Processes for whole family work

Working with a family and others to make sure they get the right help.

What can I expect from a family worker

A family worker, also known as a lead professional, helps families navigate challenges and access support.

Team around the family meetings

A Team Around the Family (TAF) meeting is a collaborative session between a family and professionals to support the family's needs.