Family Information Service

Where to get money advice

Useful websites and organisations that provide advice on money and benefits.

You can also use our directory to find organisations and groups offering support near you.

Money Helper

Money Helper is a free impartial service set up by the government providing advice, tools, calculators and support online and by phone.

Lightning Reach

Lightning Reach have a portal which allows you to find and apply for support from multiple different providers at once, making the process quick and easy.

National Debtline

National Debtline provides free debt advice and information on all matters relating to debt and dealing with them.

Citizens Advice

Citizens Advice is a network of charities that offer free confidential advice online, over the phone, and in person.

Citizens Advice also run some sessions at Family Centres.

Money Saving Expert

Money Saving Expert is the UK's biggest consumer website providing information to help you:

Which?

Which? the UK’s consumer champion. They’re a not for profit organisation and provide:

  • product reviews
  • advice on consumer rights
  • comparison tools on energy
  • legal advice and phone support for members

GamCare

GamCare is the leading charity providing information, advice and support for anyone affected by gambling. They run the 24/7 National Gambling Helpline 0808 8020 133.

GamCare has also launched Big Deal, a place for young people to find information and support related to gambling, either for themselves or for someone they care about

Local credit unions and community banks

Credit Unions (CU) exist to help people save and provide access to affordable loans. They are 'not-for-profit' organisations owned and run by their members, for their benefit.

They offer child benefit savings, loan plans and payroll deduction schemes.

Acorn Community Bank

M for Money Credit Union

Financial Conduct Authority (FCA)

The Financial Conduct Authority (FCA) produce Insight, a blog-like website featuring expert option and insights into financial matters.

Buckinghamshire Council

Buckinghamshire Council offer Housing Debt Advice including dealing with priority debts, debt options, reporting Loan Sharks, bailiff or courts, get help with bills and budgeting.

Money and Pensions Service (MaPS)

The Money and Pensions Service help people – particularly those most in need – to improve their financial wellbeing and build a better, more confident future.

Step Change

Step Change Debt Charity provide free debt advice to help people deal with their debts and set up a plan to deal with debts.