What to do if you're not happy

Further steps you can take

Below are the second steps you can take if you have spoken to the relevant people on the previous page are you are not happy with the resolution.

Integrated SEND Service

If you have explored the options on the previous page and want to take your complaint further, you can contact our Integrated SEND (iSEND) Service.

You can:

email the iSEND Service team for your area
use the iSEND online contact form
telephone: 01296 382269

If you telephone, you will be asked to select the area you live in by pressing one of the numbers listed below. If you don't know, press 4.

Aylesbury
Chiltern and South Bucks
High Wycombe

SEND Resolutions team

If you are not able to resolve your concerns with the Integrated SEND Service, you can contact our SEND Resolutions team.

They will work with you to try and reach a resolution. You can email the SEND Resolutions Team at [email protected].

SENDIAS

The Special Educational Needs and Disability Information, Advice and Support (SENDIAS) team can help if you need SEND support.

SENDIAS is at arm's length from Buckinghamshire Council. It provides free, impartial information, advice and support for children and young people with SEND and their parents or carers.