What to do if you're not happy

Below are the second steps you can take if you have spoken to the relevant people on the previous page are you are not happy with the resolution.

If you have explored the options on the previous page and want to take your complaint further, you can contact our SEND Service. You can:

• email the SEND team at [email protected]
• telephone: 01296 382 135

If you are not able to resolve your concerns with the Integrated SEND Service, you can contact our SEND Resolutions team.

They will work with you to try and reach a resolution. You can email the SEND Resolutions Team at [email protected].

The Special Educational Needs and Disability Information, Advice and Support (SENDIAS) team can help if you need SEND support.

SENDIAS is at arm's length from Buckinghamshire Council. It provides free, impartial information, advice and support for children and young people with SEND and their parents or carers.

You can read more about SENDIAS and see contact details.