What to expect if your child receives SEND school transport

We will provide transport between your child’s registered home address and the agreed school or setting.

The transport will not go to another address. For example, a childminder's house.

Transport operators aim to provide the same driver and passenger assistant for consistency for our passengers, but due to breakdown or illness this may not always be possible.

If a driver, passenger assistant or vehicle has to change at short notice because of breakdown or illness, the operator will let you know as soon as possible.

Due to route planning, it is not possible to change pick-up and drop-off times to take into account your family commitments.

It may be necessary to change times if other children are added or taken off of a route.