Personal budget policy for children and young people aged 0 to 25 with special educational needs and their families
Review and appeal process
If parents, carers and young people disagree with the decisions relating to their educational personal budget or payment they can request those decisions are reconsidered by the appropriate agency.
Disagreements may occur under the following circumstances:
- An aspect of provision listed in the Education, Health and Care Plan has not been offered in a personal budget, which is wished for by the parent or young person if old enough and with the mental capacity to appeal.
- A personal budget has not been offered.
- A personal budget has been offered but the parent or young person deems it insufficient.
If any of the above circumstances apply the young person or parent should in the first instance put the reasons for the disagreement in writing to the iSEND Service, who will seek to resolve the disagreement with the family.
The decision will be communicated in writing to the young person or parent, within 15 working days of the request for review being received.
If the parent or young person still disagrees with the decision, they can request independent disagreement resolution or mediation.
If you are dissatisfied with the outcome of the personal budget request you can complain through Buckinghamshire's feedback and complaints procedure.